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[Answered]: A provider makes protocol changes based on public…

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A provider makes protocol changes based on public reports publishing high levels of hospital infections. Admissions, despite the report, have remained unchanged. What are reasons for this lack of change in consumer behavior? Select all that apply. Question 40 options: 1) Public reporting does not do a great job of accounting for the cultural and linguistic needs of many groups of American people 2) Consumers do not trust public reporting, likely due to longstanding history of inaccurate reporting 3) Consumers often are not in a position to choose among providers 4) Public reports, in general, are not tailored to the health literacy of most of the American public 5) Patients often rely on physicians for referrals and are not accustomed to seeking information from public reports

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