[Solved]: Taylor a client Service Professional is helping a…

Taylor a client Service Professional is helping a client who booked an appointment online. The client mentions they’ve already received a confirmation email but seems unaware of any additional steps. Taylor wants to make sure the client is fully prepared for their appointment. What should Taylor do next (1) Assume the client has already completed onboarding since they booked online. (2) Wait until the day before the appointment to follow up with the client (3)Send the client a link so they cab upload their document and briefly explain its purpose and benefits (4) Tell the client to bring all documents and skip the online process