Elizabeth has been an operating room nurse for 8 years with an excellent performance record and was well regarded by her fellow colleagues. She was often scheduled to be on-call for Saturday and Sundays, and always fulfilled her obligation. Recently, the Nurse Manager informed her that she was required to come in on a busy Saturday afternoon just as her 4-year-old son’s birthday party was about to begin. “Can you find someone else just this once” she asked the nurse manager who called. “I should have let you know in advance that we have an important family event today, but I just forgot. If you can’t find someone else, call me back, and I’ll come right in.” Elizabeth’s nurse manager was furious. “I don’t have time to make a dozen calls. If you knew that you wouldn’t want to come in today, you should not have accepted on-call duty. We pay you to be on-call, and I expect you to be here in 30 minutes, not one minute later, or there will be consequences.” Elizabeth did come in but later decided that she no longer wanted to work in the institution. With her 8 years of operating room experience, she quickly found another position in an organization that was more supportive of its staff and resigned from the organization. The operating room staff became very concerned over the loss of such a valuable member of the team and became uncomfortable and withdrawn whenever the Nurse Manager came in for rounds. 1. Explained the style of leadership which seemed to be exhibited by the nurse manager. Consider why they took this approach. Discuss the power taxonomy that the nurse manager seemed to employ to obtain her objective. (CO 1 &2) 2. Compare and contrast this style(s) of leadership to a style that would have been more effective in this situation. Be specific in discussing the related behavioral competencies (CO 1) 3. If you were the nurse manager, what would you have done to improve the culture within the operating room after Susan’s departure knowing that the staff was aware of the confrontation that had occurred leading to her resignation. Be specific with a least three strategies of which some should be short term and others longer-term. (CO 6 & 7) Concepts to consider in your assessment of this case can be found in the course textbook chapters 1, 3, 5. 6 & 13 (particularly pages 344-351 Table 13.3). Identified after each question are the Course Objectives (CO) that the question is designed to advance your learning.
[Answered]: Elizabeth has been an operating room nurse for 8…
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