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[Verified Answer]: This is Melody’s first day working as a…

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This is Melody’s first day working as a medical office manager in the Radiology Clinic at Cengage Hospital. After a quick introduction to her staff, Melody wanted to observe the department processes that included checking in patients, retrieving old records, and coding. The staff seemed to work well together, with the exception of the coder. The coder kept to herself. One of the receptionists pulled Melody aside and told her no one liked the coder and they wished she would leave. Melody was shocked upon hearing this comment. What is the first thing you would do if in Melody’s shoes? How would you try to solve this problem? What would be some of the reasons the staff didn’t like the quiet coder? What would be some of the reasons the coder kept to herself?

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