Mrs. Hamilton likes to handle most of her business matters through telephone calls. She is currently enrolled in Original Medicare Parts A and B but has heard about a Medicare Advantage plan offered by Senior Health from a neighbor. Mrs. Hamilton asks you whether she can enroll in Senior Health’s MA plan over the telephone. What can you tell her? I. Enrollment requests can only be made in face-to-face interviews or by mail. II. Telephone enrollment request calls must be recorded. III. Telephonic enrollments must include all required elements necessary to complete an enrollment. IV. The signature element must be completed via certified mail. Question 13Answer a. I only b. I and IV only c. II, III, and IV d. II and III only
[Answered]: Mrs
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